Kenyans will be unable to purchase prepaid tokens beginning Friday midnight up to Saturday morning, Kenya Power has now announced.
In a statement on Thursday, Kenya Power said system maintenance would disrupt the service for more than 24 hours disabling key customer services such as buying of tokens.
The company further noted that the *977# self-service and the mobile application will also be affected.
“We wish to inform you that we will carry out a system maintenance from Friday 31.03.2023 at midnight to Saturday 1.04.2023 at 11.00 am,” stated the State agency.
“As a result, the purchase of prepaid tokens and checking of token details via *977# and myPower App will be unavailable. We apologize for any inconvenience caused.”
This therefore means that Kenyans should ensure they have enough tokens before the aforementioned timeline to avoid inconveniences.
