ENA Coach has published its official travel rates for December, setting out a tiered pricing structure across its national and cross-border network ahead of the festive season rush.
The regional bus company also confirmed that its main customer service helpline, 0709832000, is fully operational again, urging passengers to call for bookings, schedule enquiries, and general support during the high-demand holiday period.
“Please note that our main helpline… has since been restored,” the company stated, urging travellers to secure their tickets early as the holiday rush approaches.
December fares by route
Travellers heading to western and lakeside destinations will pay KSh 1,800 on several key corridors. Routes under this bracket include Nairobi to Port Victoria via Funyula and Bumala, Nairobi to Busia via Nambale, Kakamega, and Kapsabet, as well as Nairobi to Kisumu via Ahero, Kendu Bay, Siaya via Nakuru, Usenge via Bondo and Kericho, and Ndori via Luanda and Awasi. Cross-border travellers on the Busia to Kampala route are also covered under this same KSh 1,800 fare.
A slightly lower fare of KSh 1,700 applies to other Nyanza and Western Kenya routes, including Nairobi to Nyamira via Kendubay, Sondu, and Kadongo; Nairobi to Kisii via Oyugis; Nairobi to Migori via Sirare and Bomet; and Nairobi to Narok via Kehancha and Awendo. The Mbita to Nairobi route via Homa Bay and Kisii also falls within this category.
Mombasa routes and digital ticketing
Passengers travelling to the coast from western Kenya hubs will pay a flat rate of KSh 3,000 regardless of their starting point.
Destinations include Sori, Mbita, Kendu Bay, Kehancha, Busia, and Port Victoria, with routes passing through Kisii, Bomet, Narok, Kisumu, and Siaya before arriving in Mombasa.
To reduce congestion at booking offices, ENA Coach is directing customers to its digital platforms as the preferred ticketing channel this December.
The company’s “Ena App” is available on the Google Play Store and the Apple App Store, and passengers can also access schedules and purchase tickets through the official website at www.enacoach.co.ke.
Kenya’s long-distance bus sector typically sees a sharp rise in demand during December as city residents travel upcountry to reunite with family over the Christmas and New Year holidays.
ENA Coach’s decision to publish fares in advance and promote digital ticketing reflects an effort to manage that surge and reduce last-minute booking pressure on its offices.
Has ENA Coach opened December online booking
The transport company opened online bookings for December and January, as demand rises on popular upcountry routes, including Nairobi to Kisumu and Nairobi to Mbale.
Some departures already have only a handful of seats left, raising the prospect that last-minute travellers could struggle to secure a seat.
