Popular Kenyan streamer Vindee found himself in an unexpected spotlight on Thursday, 5 November, after a candid conversation with Safaricom CEO Peter Ndegwa revealed just how low his Fuliza overdraft limit sits.
During their meeting, Ndegwa turned to Vindee and posed a simple but telling question:
“Do you have a Fuliza limit?” Vindee confirmed he did, then dropped a figure that clearly caught the CEO off guard: KSh 300.
Why Is Vindee’s Fuliza limit so low?
Ndegwa pressed for more clarity, asking:
“Why KSh 300? Don’t you use the limit?”
Vindee maintained that he does use the mobile credit service, but that did little to explain the modest ceiling on his account.
The CEO offered his own take on the matter, suggesting the low figure was not necessarily a bad sign.
“KSh 300 is probably because you don’t use it. Probably you are rich,” Ndegwa said, drawing a connection between infrequent borrowing and a capped limit.
Fuliza, Safaricom’s popular overdraft product that allows M-Pesa users to complete transactions when their balance runs short, adjusts limits based on usage patterns and transaction history.
Users who borrow more frequently and repay consistently tend to unlock higher limits over time.
The clip resonated strongly with Kenyans, many of whom recognised their own situation in Vindee’s low-limit predicament.
@tileh_pacbro advised:
“Opt out and in again; it should reset to a more realistic one.”
@forgotten_tycoon_254 raised a pointed question:
“You mean the more the limit, the poorer the user?”
@antiwater_og shared a frustrating personal experience:
“Mine has been stuck at KSh 100 since COVID, and I receive KSh 200,000 per month.”
