Nairobi County unveils fully digital platform to streamline liquor licensing

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The Nairobi City County Government has unveiled a fully automated digital platform designed to streamline liquor licensing by eliminating paperwork, reducing bureaucracy, and enhancing transparency and efficiency across the city.

County Executive for Business and Hustler Opportunities, Dr Anastasia Nyalita, said the platform, LiquorPay, will address long-standing bottlenecks in the licensing process.

“LiquorPay is a fully automated, contactless system. From application and inspection to payment and approval, everything is now integrated, transparent, and efficient,” she said.

Chief Officer for Business and Hustler Opportunities, Lydia Mathia, highlighted that the system is aimed at supporting entrepreneurs by saving time and reducing uncertainty.

“This brings government services closer to traders and removes the frustration of queues and opaque procedures,” she noted.

Liquor Board Chair Mike Rabar emphasised that the platform will strengthen compliance and fairness in the sector through data-driven oversight, while Chief Officer for Revenue Tiras Njoroge added that integrated digital payments will curb revenue leakages and enhance accountability.

Director of Liquor Licensing Rhoda Otieno confirmed that backend systems have been synchronised to allow real-time inspections, approvals, and tracking across all sub-counties, ensuring faster turnaround for compliant applicants.

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The launch is part of Governor Johnson Sakaja’s broader initiative to modernise city services, curb corruption, and make Nairobi a more business-friendly city through technology.

County officials, liquor board members, and sub-county administrators have been undergoing intensive training this week to equip licensing officers with the technical and administrative skills required to transition from paper-based processes to a seamless, end-to-end digital workflow.

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