By using this site, you agree to the Privacy Policy and Terms of Use.
Accept
Newsunplug KenyaNewsunplug KenyaNewsunplug Kenya
  • News
    • Metro
    • Politics
    • Business
  • Entertainment
  • Lifestyle
  • Sports
  • Tech
  • Spotify
Reading: KPLC announces full resumption of token purchase service
Share
Notification Show More
Font ResizerAa
Newsunplug KenyaNewsunplug Kenya
Font ResizerAa
  • News
  • Entertainment
  • Lifestyle
  • Sports
  • Tech
  • Spotify
  • News
    • Metro
    • Politics
    • Business
  • Entertainment
  • Lifestyle
  • Sports
  • Tech
  • Spotify
Have an existing account? Sign In
Follow US
© 2022 Foxiz News Network. Ruby Design Company. All Rights Reserved.
Newsunplug Kenya > Blog > News > KPLC announces full resumption of token purchase service
News

KPLC announces full resumption of token purchase service

new5nuke
Last updated: February 13, 2024 3:01 pm
new5nuke
1 year ago
Share
Kenya Power
SHARE

Kenya Power and Lighting Company (KPLC) has announced the full resumption of its prepaid token service.

In a statement on Tuesday, KPLC said a technical glitch that affected the delivery of the prepaid token was resolved on Monday.

“Following a recent system malfunction that resulted in delays in the processing and delivery of prepaid tokens, we are pleased to inform our customers that the issue was resolved yesterday (Monday 12 February 2024), enabling our customers to conveniently purchase their tokens through M-Pesa Paybill No. 888880,” the statement read in part.

Safaricom had earlier absolved itself from the familiar and squarely put the blame on Kenya Power for the delay in the purchase of tokens.

The telco in a clarification on their official X platform exonerated itself from blame saying it was the utility firm’s duty to generate tokens, not them.

“Kindly note, that the token is generated by KPLC. They are having delays with token production, kindly allow them time to resolve the issue and send the token,” Safaricom said.

The power company on Saturday afternoon announced that it was experiencing a technical hitch affecting customers on both prepaid and postpaid bill payment systems.

READ MORE  Five chiefs abducted by suspected militants in Mandera

Despite announcing the resumption of the electricity token purchase services on Saturday evening, Kenyans took to social media to express their frustration.

The frustrated customers camped on KPLC’s social media pages decrying the lack of service even on assurance that the system was back and running.

Bodies of 89 migrants found from the Atlantic
Obama visits Harris’s campaign tour.
President Ruto Announces Plan to Revamp Nairobi
Ruto jets off to Mozambique to bolster bilateral, economic ties
18 people arrested in Nairobi over cargo ‘dumping’ tax evasion scheme
Share This Article
Facebook Email Print
Previous Article Suspects Found Guilty Of Plotting To Bomb Milimani Law Courts In 2018
Next Article Senegal Suspends Internet Access Ahead Of Planned Protest
Leave a Comment

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

about us

We influence 20 million users and is the number one business and technology news network on the planet.

Recent Posts

  • IPOA investigating alleged police abuse after Albert Ojwang’s death in cell
  • Wetangula urges ICT competition winners to utilize technology, create solutions for Kenya
  • At least 15 dead in Malaysia bus accident
  • “I WANT IT IMMEDIATELY!” – Xabi Alonso CALLS for a European champion to replace Modric at the Galactics
  • Pathologists to conduct autopsy on Albert Ojwang’s body today

Recent Comments

No comments to show.
Newsunplug KenyaNewsunplug Kenya
© Newsunplug Kenya. All Rights Reserved.
Welcome Back!

Sign in to your account

Username or Email Address
Password

Lost your password?