Public Service Cabinet Secretary Justin Muturi has announced the launch of a socio-economic audit aimed at evaluating the effectiveness of service delivery to Kenyans. This audit will also assess the country’s overall progress in public service delivery.
“We began to call for a socio-economic audit to check on the delivery of services to Kenyans and to see how far we’ve come as a country,” he added.
The former Attorney General made the announcement when he assumed the ministerial role from Moses Kuria, who was dismissed by President William Ruto in recent Cabinet changes that included opposition figures. On Friday, CS Muturi reaffirmed his dedication to improving the efficiency and accountability of public service delivery in Kenya.
With his extensive experience as a former National Assembly Speaker for 10 years, Muturi is anticipated to leverage his background to ensure high-quality service delivery.
“I used to write opinions as the Attorney General, which didn’t require much talk,” said Muturi.
“But I’m not new to the docket of public service. I’ve been in the public service space for the last 11 years. As we await the Executive Order coming out next week, I’ve been going through the documents to familiarize myself with the goings-on in the ministry.”
Muturi emphasized the necessity of providing the most efficient and accountable service to the public.
He stressed the importance of continuous training for service providers to ensure the nation continues to progress.
“We need to train the service providers to push through as a country,” he said.
The CS called for a thorough audit to evaluate the value of independent commissions and independent offices.
“Kenyans can decide to do away with Chapter 15 of the Constitution, but we need to ask ourselves what value we are giving to Kenyans,” he said.
He further highlighted the need for ongoing reviews of public services, reassuring that such reviews should not be viewed as targeting any individual or office.
“There will be a need for us to keep reviewing the services that we give to the public, so let no one see it as if it’s targeting them or the office they hold,” he explained.
Muturi encouraged resilience and continuous improvement in public service.
“Even when we get criticism, we don’t lose hope; we just look through the comments to sharpen ourselves. Let us soldier on—our job is to serve the greater Republic of Kenya,” he said.
Muturi expressed his willingness to listen to ideas for improving service delivery and praised the efforts of his predecessor for the significant achievements made during his tenure.
“I’m ready to listen to all of you for ideas to improve service delivery. I applaud Moses for the great things he has managed to achieve in the short time he’s been in office,” Muturi said.
