The Nairobi Hospital has been honored with a prestigious global award for its exceptional leadership in the healthcare sector of the region. The hospital received the Best Quality Leadership Award in the gold category from the European Society for Quality Research (ESQR).
This award recognizes the hospital’s innovative leadership under its management, which provides patients from East, Central, and Southern Africa with top-quality care using advanced technology in a setting focused on trust, safety, and comfort.
James Nyamongo, the Chief Executive Officer of the hospital, accepted the award at a ceremony in Brussels, Belgium, presented by ESQR’s Executive Director, Dr. A. Arista. Nyamongo acknowledged the support and dedication of the hospital’s Board of Management and staff in his acceptance speech.
“I come here to receive this award with deep gratitude and great humility. It is an award that speaks to our highest aspiration as a leading private healthcare facility in East, Central and Southern Africa,” Nyamongo said.
“Few organisations in Africa and the global South have attained this incredible achievement and for this, I thank the European Society for Quality Research for this great and distinguished honour,” he said.
The hospital chief added that the award is a profound recognition of what the hospital has done in the region to ensure healthy lives and promote well-being for the people in line with the United Nation’s Sustainable Development Goal Number 3.
“We pride in highly skilled medical specialists, modern medical and non-medical technology which sets us apart in terms of superior patient experience in Africa,” the CEO said.
The event drew attendance from business leaders, academic experts, civil servants, diplomats, and professionals worldwide.
The Nairobi Hospital is celebrated throughout Africa for its expertise in emergency and trauma care, disaster response, and critical care. It boasts exceptional facilities that offer top-quality clinical and nursing services, including specialized clinics like Orthopedic, Well Baby, and Executive Clinics.
The hospital’s highly skilled medical team performs a diverse array of routine and complex investigations and procedures, encompassing open heart surgery, kidney transplants, trauma care, orthopedic and neurosurgery, laparoscopic procedures, as well as cancer therapy, among other specialties.
“As we celebrate our 70-year anniversary this year, I receive this award with an abiding faith and confidence in our team of dedicated medical personnel who continue to provide our patients with transformative healthcare. We are open to forging and strengthening new collaborations and partnerships,” Nyamongo concluded.
The Best Quality Leadership Awards target selected companies, institutions, public administrations and organisations representing different sectors from Europe, Asia, the Americas, Africa and Australia.
ESQR is a European organisation headquartered in Lausanne, Switzerland, dedicated to quality improvement techniques recognition and research.
“ESQR makes a positive contribution to quality culture through its annual conventions and award giving ceremonies,” Arista said in his opening remarks.
It recognises organizational excellence, facilitates networking, and disseminates innovation and visionary thinking,” Arista said.
In the last three years, the Nairobi Hospital has invested nearly Sh2 billion worth of projects in an expansion strategy geared towards delivery of quality service to patients in the region.
The completion of these projects, all funded by internally generated revenues, has been accelerated in efforts to reverse the trend of thousands of Kenyans seeking medical treatment abroad.
It has also been key in attracting patients from neighbouring countries such as Uganda, Ethiopia, DRC, South Sudan, Rwanda, Burundi, Malawi, among others.
Last year, the Nairobi Hospital won another global award for its free treatment access programme for cancer patients.
The award was received last October during the International Hospital Federation Awards ceremony held in Lisbon, Portugal.
It was in honour of the Glivec International Patient Assistance Programme for cancer patients which has benefited over 2,000 patients since 2004.
